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Terms and Conditions

Rental requirements:

Drivers under the age of 23 have to pay additional charge.

Drivers have to meet the following requirement:

  • Holder of a driving licence valid in Spain with a minimum of 2 years driving experience at the time of renting.

If the Renter doesn’t comply with this requirement Retro Car Rental (RCR) will reserve the right to refuse to execute the rental agreement / cancel the booking.

Besides this RCR can cancel the booking after the confirmation in the following cases:

  • If any information provided by the customer prove to be: incorrect, not real or not outdated
  • If the customer violates the Terms of Lease.

We won’t charge back the rental fee if the booking is cancelled due to the reasons mentioned above.

Making reservations

Drivers under the age of 23 have to pay additional charge.

Drivers have to meet the following requirement:

  • Holder of a driving licence valid in Spain with a minimum of 2 years driving experience at the time of renting.

If the Renter doesn’t comply with this requirement Retro Car Rental (RCR) will reserve the right to refuse to execute the rental agreement / cancel the booking.

Besides this RCR can cancel the booking after the confirmation in the following cases:

  • If any information provided by the customer prove to be: incorrect, not real or not outdated
  • If the customer violates the Terms of Lease.

We won’t charge back the rental fee if the booking is cancelled due to the reasons mentioned above.

Pickup and Drop off

Basically the pickup or drop off are at the LAS PALMAS DE GRAN CANARIA (LPA) airport. This service is only made when you (our client) pre-notify flight arrival and departure time and flight numbers.

You can choose different pickup or drop off location for additional fee. You have to select this option during your reservation as a ‘purchasable service’. In this case pickup or drop off are available from Monday to Sunday between 8 am and 11 pm. You have to inform us about the exact time previously.

All of our cars have Rental Certificate which includes the condition of the vehicle. The damages and the failings of each vehicle are recorded onto this certificate at every pickup and drop off. As the Renters have financial responsibility and liability of the damages during the renting, we suggest you to check the car and its condition at the time of pickup. You should compare the condition of the car with the certificate. If you found any difference, inform us and record it onto the certificate.

Without having “Full Protection Service” the Renters have financial responsibility and liability of the damages during the renting. The costs of repairing possible damages can be paid with cash or credit/debit card at the time of drop off.

With having “Full Protection Service” the Renters don’t have financial responsibility.

“Full Protection Service” does not cover the followings:

  • Damage to the tyres and wheels
  • Loss or breakage of the car keys
  • Wrong refuelling
  • Driving off-road
  • Fines
  • Accident and/or technical failures caused by reckless driving or use for illicit purpose
  • Accidents related to reckless driving or under the influence of alcoholic drinks, drugs, narcotics or any other toxic or psychotropic substances)
  • Driving the vehicle when your physical condition is impaired by alcohol, drugs, fatigue or illness.

 

The amount of fuel will also be recorded during the pickup. Please attend to that the amount of fuel will be the same at the drop off which is recorded at the pickup. We will charge for the cost of the difference of fuel and additionally €15 as a service cost.

Conditions regarding the vehicle

The vehicle is the property of RCR (László Ruzicka). The vehicle is in good mechanical condition, having the necessary tool kit, tires and accessories, and all these must be returned to RCR in the same conditions as received.

 

The vehicle must not leave the island where it is rented and must be used by the customer on the basis of the following criteria:

  • compliance with the applicable national regulations.
  • the vehicle is not used for illicit purposes or as a means to commit them.
  • travel is allowed only on public roads.
  • the vehicle is not to be used for commercial or advertising purposes.
  • the fuel recommended for the vehicle must be used.
  • ensure that when leaving or parking the vehicle, it is completely closed
  • the vehicle must not be parked by in prohibited zones or dangerous places
  • if a malfunction or breakdown be noticed, stop the vehicle, park it correctly and (if it is possible) safely and please inform RCR immediately. RCR isn’t obliged to provide a courtesy car
  • the vehicle isn’t permitted to take part any car race, car test or driving training
  • the vehicle isn’t allowed to use for towing
  • the number of passengers mustn’t be higher than it is recorded in the registration book and transporting any cargo isn’t allowed, either
  • it mustn’t be re-rented for third party
  • the vehicle mustn’t be used for freight transport, especially for dangerous and prohibited goods
  • transporting animals and smoking are prohibited in our vehicles. In these cases we charge €100 for cleaning

 

The Renters is responsible for the vehicle during the rental period – from pickup to drop off correctly to RCR. If the drop off is not made in the manner indicated by RCR, the responsibility of the customer for the rented vehicle will be extended until the moment of registration of the actual receipt of the vehicle by RCR. No money is refunded to the customer for early drop off.

 

It is the Renter responsibility that every traffic incident or theft or will have to be reported to the police (Phone number: +34 112) without any delay. You must also inform Retro Car Rental, as the lessor of the car / vehicle, on the following phone number: +34 699874664 in WhatsApp message.

Applicable law and jurisdiction

In the event of dispute or discrepancy related to any of these conditions, the parties waive any other jurisdiction that may apply and agree to subject themselves to the relevant Courts and Tribunals of Las Palmas in accordance with the provisions of the Spanish legislation that may apply in each case.